Terms of Service

Last Updated: 17/04/2025

1. Definitions

In these Terms:

• “ClickTop”, “we”, “us” or “our” means ClickTop LTD (Company No. 16286290).
• “Client”, “you” or “your” means the individual or entity purchasing our services.
• “Services” means the digital marketing services described in your service agreement.
• “Deliverables” means the materials we create for you under these Terms.

2. Services

2.1 Service Description

ClickTop provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Paid Search Advertising (PPC)
• Social Media Advertising
• eCommerce Optimization
• Content Marketing

2.2 Service Limitations

While we employ industry best practices, we cannot guarantee specific results including but not limited to:

• Specific search engine rankings
• Defined levels of website traffic
• Particular conversion rates

3. Client Responsibilities

You agree to:

• Provide accurate, complete and current information about your business
• Grant us necessary access to your digital assets (e.g., Google Analytics, social media accounts)
• Make timely decisions and provide feedback when requested
• Obtain all necessary rights and permissions for any materials you provide to us

4. Fees and Payment

4.1 Payment Terms

• Fees are specified in your service agreement
• Payment is due within 14 days of invoice date unless otherwise agreed
• We use Stripe for payment processing – by providing payment information, you authorize us to charge the applicable fees

4.2 Late Payments

Late payments may incur:

• Interest at 8% above the Bank of England base rate
• Suspension of services until payment is received

5. Intellectual Property

5.1 Client Materials

You retain ownership of all materials you provide to us.

5.2 ClickTop Deliverables

We retain ownership of our proprietary methods, tools and templates. Upon full payment, we grant you a non-exclusive license to use Deliverables for your business.

6. Confidentiality

Both parties agree to keep confidential information secret, except:

• When required by law
• Information that becomes publicly available through no fault of the receiving party

7. Data Protection

We comply with UK GDPR and the Data Protection Act 2018. Our Privacy Policy explains how we handle personal data.

8. Term and Termination

8.1 Term

These Terms remain in effect until terminated as set forth below.

8.2 Termination

Either party may terminate with 30 days’ written notice. Termination does not relieve you of payment obligations for services already rendered.

8.3 Survival

Sections on Fees, Intellectual Property, Confidentiality, and Limitation of Liability survive termination.

9. Limitation of Liability

Our total liability under these Terms is limited to the fees you paid in the 12 months preceding the claim. We are not liable for:

• Indirect, consequential or incidental damages
• Loss of profits or revenue
• Third-party actions (e.g., search engine algorithm changes)

10. Indemnification

You agree to indemnify us against claims arising from:

• Your breach of these Terms
• Your use of the Services
• Materials you provide to us

11. Dispute Resolution

Any disputes shall be governed by English law. We both agree to attempt mediation before pursuing legal action.

12. General

12.1 Amendments

We may update these Terms by posting changes on our website. Continued use of Services constitutes acceptance.

12.2 Force Majeure

We are not liable for delays caused by events beyond our reasonable control.

12.3 Entire Agreement

These Terms, along with your service agreement, constitute the entire agreement between us.

13. Contact Information

For questions about these Terms, contact us at:

ClickTop LTD
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ, UNITED KINGDOM
Email: [email protected]
Phone: +44 079 7148 3176